ready to make a reservation request? here’s how!

*Please note that submitting a request Online IS NOT an official booking; staff will need to call you for payment, send you an invoice, or process your card to confirm your time

*payment up front, whether by phone or invoice, is required for all bookingS to finalize your reservation

*All requests will be answered within 24 hours

*Some dates and times may differ due to holidays; for the most current availability, please call our front desk

 
 

step 1: Log into your online customer account here.

Don’t have an account yet? Create one here!

step 2: Log in using your email and password.

Can’t remember your email/password or don’t know if you have one? Contact our front desk at (650) 362-4100.

step 3: on the dashboard, click ‘rentals’ to go to the rentals page. Select your parameters and click ‘search’.

You can use the various filters to help narrow down your reservation request by using:

Type: We have basketball courts, volleyball courts, an indoor soccer field, and outdoor beach courts

Start & End Date: You can check our availability several months in advance to plan your group’s reservation

Time of Day: Morning, Afternoons, and Evenings are available

Days of the Week: You can select a specific date within the Start & End Date range you inputted if certain days don’t work

step 4: Once you click ‘search’, the available resources (court, field) will appear. In our example, we’ll be using the basketball courts.

*If at any point you want to reset your search, click ‘Back to Search’ at the top to return to the rentals page

*If you would only like half the field, please specify in the ‘Notes’. Our system is not yet set up to show the field as a half field availability.

step 5: Once you select a resource, the available dates and times appear.

In this example, I’ll be requesting half the basketball court, Side A, on August 28th, from 4:00-5:00 pm. (SEE THE FAQ PAGE FOR BOOKING THE FULL COURT)

*We start all rental requests in half hour blocks. If you’d like at least an hour or more, make sure to select the consecutive times as done below to get a full hour (or more) of time.

**If a date doesn’t have any available slots, it will be grayed out. If clicked on, it will say ‘no available times’.

*If you don’t have an estimated attendance, put 1.

**If you have a credit card on your account and would like us to charge it immediately to finalize your booking, you can specify so in the notes.

***Our basketball courts CAN be converted for volleyball. If you are requesting the basketball courts and need them converted, please specify so in the notes.

step 6: Select your times on the preferred date so they are blacked out (as displayed above) to add them to your booking summary.

To finalize your rental request, please input all required information. In this example, I’m requesting the basketball court to play basketball, and 10 people are coming.

Step 7: Once you have your court or field, date, and time selected, click ‘submit’ to send your request in. staff will call you if they have any questions or need payment information.

Questions? check out our faq page!

Request support: Contact us